WARNING: NEW ATTACK METHODS TARGETING ONLINE FINANCIAL SERVICES

In the context of rapid digital technology development, attacks on online financial and banking services are becoming increasingly sophisticated and difficult to detect.

Through monitoring activities, regulatory authorities have identified numerous new fraud methods with a high level of complexity, posing direct risks to customers’ assets and personal information.

Therefore, raising awareness and taking proactive preventive measures are key factors in safeguarding financial security.

1. Common Attack Methods

Currently, high-tech criminals mainly focus on three primary methods:

Notable attack methods targeting financial services

SIM Swapping
 Fraudsters impersonate telecommunications staff, citing reasons such as “SIM upgrade support” to request customers to provide OTP codes or personal information. They then take control of the phone number to access accounts and perform unauthorized transactions.

Malware Installation
 Through malicious links or fake applications, attackers install harmful software on users’ devices. These programs can monitor activities, steal data, and remotely control the device.

Deepfake (AI) Impersonation
 Criminals exploit artificial intelligence technology to create fake images or videos impersonating relatives or employees of financial institutions. This method is used to deceive customers, bypass authentication processes, or induce money transfers.

2. Security Recommendations from JIVF

To proactively protect your account and personal information, customers are advised to note the following:

JIVF Security Recommendations for Proactive Personal Account Protection

Practices to Avoid Financial Fraud

• Do not share OTP codes, passwords, or personal information with anyone, including individuals claiming to be bank staff, finance company representatives, or telecommunications providers.

• Do not provide biometric data (facial recognition, fingerprints) on unofficial platforms.

• Do not conduct financial transactions on public devices or unsecured Wi-Fi networks.

How to Protect Your Bank Account and Personal Information

• Only install applications from official sources, including the official JACCS website or verified links provided by JACCS staff (for Android) via Google Play.

• Always verify calls, messages, or links requesting sensitive information.

• Proactively contact the JIVF Hotline immediately upon detecting any unusual signs.

JIVF Recommendation: Enhancing security awareness is not only a preventive measure but also a critical “shield” that helps customers protect their assets and personal data safely in the digital environment.