ANNOUNCEMENT ABOUT REIMBURSEMENT FOR CUSTOMERS WHO HAVE OVERPAID AMOUNT.30/12/2021 08:30:15
Respectfully To: Customers
JACCS would like to inform customers about the reimbursement of overpaid amount after final settlement as bellows:
– List of customers having overpaid amount after final settlement, please click here .
– Please contact SIP, Customer Service Department via phone number: (028) 7107 7799 for more details from 27th Dec 2021 to 28th Mar 2022.
♦ The steps to get the money back:
1. To fill fully and accurately in: Request Form of Reimbursement (Download here)
2. To scan and send the following documents to email: firstname.lastname@example.org:
a) Case 1: The receiver is the contract owner.
– Documents: Request Form of Reimbursement + ID Card +Deposit slip
b) Case 2: Beneficiary is the authorized person (apply in case the customers can not come to JIVF due to majeure reason such as sickness, death, etc…)
– Documents: Request Form of Reimbursement + Photocopy of ID Card of authorized person + Photocopy of ID card of customer + Evidences on the inheritance or Authorization of the other inheritors of one person to be receiver/Death Certificate + Deposit slip
– In case of lacking any relevant documents, the case will be handled on case by case.
♦ Please note the following:
1. Method of receiving money:
a) By ID Card at bank that customer filled in “Request Form of Reimbursement, or
b) Transfer via customer account number.
√ The receiver must be the contract owner or the lawful heir of the customer.
√ The receiver shall be charged for the transfer fee.
2. Time to reimburse: within 30 days since the day JACCS receives full documents.
3. JACCS will not accept any reimbursement requirement after the deadline: 28/03/2022.
For more details, please contact Customer Service Department via phone number: (028) 7107 7799.