JIVF ISSUES THE DIGITAL KNOWLEDGE AND DIGITAL SKILLS FRAMEWORK TO STANDARDIZE AND IMPROVE EMPLOYEES’ DIGITAL CAPABILITIES

In alignment with the orientations and directions of the State Bank of Vietnam on the development of science, technology, innovation, and national digital transformation, Vietnam International JACCS One Member Financial Company Limited (JIVF) has promulgated the Digital Knowledge and Digital Skills Framework and the Guidelines for Assessment and Certification of the Completion of Digital Knowledge and Digital Skills Dissemination Levels.

The issuance of this Framework represents an important step, demonstrating JIVF’s determination to standardize digital capabilities for its employees, while laying a solid foundation for the implementation of digital transformation in a synchronized, effective, and sustainable manner in the coming period.

The Digital Knowledge and Digital Skills Framework and the Guidelines for Assessment and Certification have been developed in full compliance with the orientations and regulations of the State Bank of Vietnam and central authorities, such as Resolution No. 57‑NQ/TW dated December 22, 2024 of the Politburo on breakthrough development of science, technology, innovation, and national digital transformation; Decision No. 1938/QĐ‑NHNN dated April 28, 2025 issuing the Banking Sector’s Plan to implement the “Digital Literacy for All” movement; Official Letters No. 3508/NHNN‑TCCB and No. 3769/NHNN‑TCCB (2025) of the State Bank of Vietnam;

On this basis, JIVF has proactively specified the common requirements and standards, ensuring alignment with the operational characteristics of a financial company while maintaining consistency with national- and banking‑sector frameworks.

The Digital Knowledge and Digital Skills Framework of JIVF has been developed comprehensively and scientifically, consisting of two main groups:

• The Digital Knowledge Group, focusing on awareness of digital transformation, digital technologies, and artificial intelligence (AI);

• The Digital Skills Group, covering essential skills such as the use of digital devices and software, exploitation of digital data and information, communication and collaboration in the digital environment, digital content creation, cybersecurity and information security assurance, and problem‑solving through the application of digital technologies.

These contents are designed in close connection with practical job requirements, helping employees enhance their ability to work effectively in the digital environment, while strengthening compliance awareness regarding information security, data protection, and responsible use of digital technologies.

Alongside the issuance of the Digital Knowledge and Digital Skills Framework, JIVF has also implemented the Guidelines for Assessment and Certification of the Completion of Digital Knowledge and Digital Skills Dissemination Levels, which clearly stipulate:

• The methods, forms, and frequency of assessment;

• Criteria for certification of completion at each level;

• Procedures for organizing, storing, and processing assessment results.

Assessments are conducted in an objective and transparent manner, closely integrating theoretical knowledge with practical application, ensuring an accurate reflection of employees’ digital capability levels, and serving as a basis for human resource management, training, and development in the future.

Through the issuance and implementation of the Digital Knowledge and Digital Skills Framework, JIVF continues to affirm its proactive role in responding to and implementing the “Digital Literacy for All” movement in a practical, systematic, and effective manner, linking digital knowledge dissemination with the actual needs of the enterprise and its workforce.

In the coming period, JIVF identifies the Digital Knowledge and Digital Skills Framework as an important foundation for developing and implementing training and capacity‑building programs, contributing to improved operational efficiency, ensuring safety and security in the digital environment, and promoting sustainable digital transformation in accordance with the orientations of the banking sector and the nation.